Customer Solutions Centers

Our 24/7/365 Customer Solutions Centers (CSCs) are state-of-the-art operations centers that unite technology, integrated work order management, and facilities expertise, and serve as the nerve center for clients across the country.

Svrce Delivery CSC_350x265.jpgLocated in Norristown, PA and Phoenix, AZ, the centers support:

  • 200,000+ facilities
  • 1 billion+ square feet of facility space
  • 1 million+ work orders processed annually

Our call center operators are live customer service representatives – not automated recordings. These trained professionals are constantly ready and available to serve our clients.

Equipped with a comprehensive database that provides real-time diagnostic information, the CSCs have a limitless variety of smart solutions to avoid and resolve virtually any facility issue that arises.

Using best-in-class practices and technology, the CSCs can help improve your facility’s operations and protect your bottom line.

Our People

  • Over 6,000 mobile technicians across the United States
  • Over 300 customer service representatives
  • Over 11,000 qualified vendors

Our Technology

  • Integrated workplace components
  • Dashboard for easy access to key information
  • Integrated financial reporting
  • Measurements through key performance indicators (KPIs)