US Bank
Building & Facilities Services VARIOUS LOCATIONS, NATIONWIDE

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CLIENT OBJECTIVES

US Bank is dedicated to maintaining the highest quality of facility maintenance at every location, allowing smooth and optimal operation. Their objective was to single source all of the facility maintenance requirements with one provider, and on one invoice. Having one point of contact to handle the wide array of maintenance tasks was deemed beneficial for US Bank.

VALUE DELIVERED

EMCOR Facilities Services delivered an integrated facilities maintenance program that covers over 3,000 branches and 5,000 ATM locations across the United States for US Bank. We manage over 19 million square feet of space and over 14,000 work orders per month, while receiving consistent quality ratings of 95% and meeting the client’s budget goals.

SOLUTIONS

EMCOR Facilities Services provides the US Bank retail locations with indoor/outdoor maintenance for electrical, plumbing, roof and HVAC services. In addition, they provide the client with small to large bid projects and monthly building inspections to help ensure peak operating performance. EMCOR Facilities Services now manages the expenses for the facility maintenance budget and continues their exemplary work by delivering a 95% quality score on their 8 critical performance indicators.

BACKGROUND

US Bancorp is a diversified financial services holding company, which is the parent company to US Bank, the fifth largest commercial bank in the United States. US Bank ranks in the top ten largest banks in the US based on deposits. With over 3,000 banking offices and 5,000 ATMs, US Bank's branch network serves twenty-five states.