Cincinnati, OH

Pharmaceutical Manufacturer

Transforming 426 vendor outsourcing contracts into an integrated, single-source solution.

Value Delivered

EMCOR Facilities Services (EFS) provided this pharmaceutical client an integrated facilities management (IFM) solution capable of meeting the demanding requirements of their high-performance, energy-conscious businesses.

At the same time, our solution met the operational reliability and cost management required for a successful outsourcing relationship, helping the client to standardize its facility processes, reduce costs, and drive continuous operational improvement.

Since beginning the contract, we have recorded a range of tangible benefits for the client, including:

Client Objectives

The client was looking to outsource its facility management services in order to better focus on their core business.

  • Dropped outsourcing relationships from 426 to 1
  • Less time spent in facilities management tasks
  • Less contract management time and lower expense
  • Clearer strategic focus
  • Greater consistency and efficiency across budget and project management procedures
  • Greater cost control and lower facilities services costs


Our IFM solution changed the client’s facilities operations and procedures in a number of key ways, including:

  • Implemented single-source for building, electrical, HVAC, and general maintenance
  • Incorporated computerized maintenance management system
  • Began tracking key performance indicators for continuous improvement initiatives
  • Tailored project management guidelines, site budgeting procedures, and storeroom-management approaches for consistency
  • Increased transparency of facilities services expenses

Client Background

This client is a leading global provider of manufacturing services to the pharmaceutical and biotechnology industries, operating manufacturing facilities across North America and Europe.